Guitar Paradise Logo
Australia’s guitar, AMP & home recording specialists – open 7 days ph: 03 94297771

Important Covid-19 Information

First and foremost, our store is open as usual 7 days a week, and our Webstore is open 24/7!

We love to see our customers in person, however there are a few rules that now need to be followed for the safety of our staff and other.

When Visiting Our Store

Please wear a face mask at all times when in store and you must sanitize your hands before touching anything. 
If you have a fever, cough, or are suffering from respiratory symptoms, for the safety of the staff and those visiting the store PLEASE DO NOT ENTER.

Limit Your Time Instore

Please limit your time in store to 15 minutes. Whilst we always try to have interesting stock and inspiring setups for you to enjoy, and we greatly appreciate the value of looking around and experiencing our wonderful store, due to the global pandemic we are experiencing, we would appreciate shopping with intent.

Social Distancing


We are required to only allow 10 customers in store at any given time, and they must follow social distancing laws - please keep 1.5m apart!

Stock Levels


Stock levels within our store and supplier can vary significantly at any given time, and both our suppliers and our store try their hardest to maintain stock levels, however delays in shipping are out of our control. We will try to fulfil your orders as promptly as possible, but will contact you if there are any issues.

Ordering


Factory closures are  causing stock delays and shortages,but you can pre-order and put product aside for you with a 20% deposit to make sure you get your order.

Shipping


Whilst we strive for same day dispatch, sometimes there will be delays due to stock levels or shipping holdups. As frustrating as this is for all of us, please be understanding of this given the current situation.

We send a tracking number to all of our customers who purchase online so you can track your order.

Order Pickups


For those that feel uncomfortable picking up in store the following service is available:

Provide a freight quote and ship your order
You can phone ahead for outside pickup
We thank you for your understanding.

Sincerely

The Guitar Paradise team.